Datel provides expert and innovative bespoke solutions for telephone, broadband and WIFI services. We offer businesses a personal experience by understanding you and your business to provide the best solution.
Broadband | Phone Systems | Wi-Fi
Datel Solutions have been operating since 1997, providing telephony and data solutions to SME’s throughout Scotland and Northern England. We have a wealth of experience and extensive knowledge, which allows us to tailor a bespoke solution for our client’s communication needs.
Communication is an essential component of your business’s success. Our excellent reputation for delivering telephony has been long-standing since we were established in 1997. If you want to get the best out of your internal and external business communications, improve productivity and efficiency, and deliver excellence in customer service, we are here to help. We consult, supply, install, and support you at every stage of your experience with us.
Working in the digital landscape requires businesses to function with excellent round-the-clock connectivity. Regardless of where in the UK you are, if you work in the city or remote, if you are a small or large business, we are here to help you get connected. We offer high-speed connections so you benefit from a much smoother operation of your day-to-day activities whilst delivering the best customer experience.
Our professional telecoms audio service is easy to use and cost effective. Making professional announcements helps tell people more about your business. Information on hold such as opening hours and special offers makes the wait time much easier and prevents callers hanging up, making telecoms audio everyone’s best interest.
“Datel upgraded the communication system for all three of our offices in 2020. The migration over to the new cloud based system was simple. Everything was explained clearly and was planned to ensure minimal disruption. Datel were on hand for technical support during the migration and after. The equipment provided is good quality and easy to use.
Datel Solutions are a fantastic company who we have worked with for years and can confidently recommend to others. They currently supply us with our telephony systems and wifi. This includes state-of-the-art iPECS phone app so that our colleagues can stay connected regardless of where they are located. The team go above and beyond to help and its great to be able to speak to Michael or David or anyone from the team without going through an automated service. 5 stars all round.
Recently had new office phones installed to our specification. Great service from Ross when he arrived at the office. Datel even settled our contract with previous provider. Phones were installed and we were shown the app / how to work phones. Everything can be easily accessed from the app on your pc / mobile which is great.
David kept us up to date with everything and arranged appointments in plenty of time.
Highly recommend! 🙂