Yes, at Datel we train all customers on the system portal allowing customers the ability to make changes such as call diverts.
Yes, we have an app that can be used on a computer or mobile phone allowing you access to your phone system extension from anywhere with an internet connection.
We are based in Elgin Industrial Estate Dunfermline (Sunny Fife!). See our great aerial shots.
We have a tailored coverage checker allowing us to check what you can get. Whether this is in your existing property or maybe somewhere you’re moving to we can check this for you.
We do, we supply and install cat5, cat6 and fibre cable.
“Datel upgraded the communication system for all three of our offices in 2020. The migration over to the new cloud based system was simple. Everything was explained clearly and was planned to ensure minimal disruption. Datel were on hand for technical support during the migration and after. The equipment provided is good quality and easy to use.
Datel Solutions are a fantastic company who we have worked with for years and can confidently recommend to others. They currently supply us with our telephony systems and wifi. This includes state-of-the-art iPECS phone app so that our colleagues can stay connected regardless of where they are located. The team go above and beyond to help and its great to be able to speak to Michael or David or anyone from the team without going through an automated service. 5 stars all round.
Recently had new office phones installed to our specification. Great service from Ross when he arrived at the office. Datel even settled our contract with previous provider. Phones were installed and we were shown the app / how to work phones. Everything can be easily accessed from the app on your pc / mobile which is great.
David kept us up to date with everything and arranged appointments in plenty of time.
Highly recommend! 🙂